Contact - Ship - Track - Tax - Cancel - Exchange

CONTACT

info@posterama.co / Whatsapp +65 8333 7414

Shipping has resumed to most places including:

US / CANADA / EUROPE / AUS & NZ / ASIA

Please note as a seller we cannot be held responsible for problems and delays experienced by carriers especially during Covid and busy periods.

HOLIDAY SHIPPING:

If you want it by Christmas, please order by late November.

SHIPPING - MOST COUNTRIES

FAST: 3- 6 days. From $49.99

NORMAL: 7- 14 days. From $29.99

SLOW: 3- 6 weeks. From $24.99

FRAMED: 7- 14 days. From $49.99

SHIPPING - SINGAPORE / MALAYSIA / INDONESIA

FAST: 3- 6 days. From $39.99

NORMAL: 7- 14 days. From $19.99

FRAMED: 7- 14 days. From $39.99

Orders take 1- 3 days to process.

Shipped worldwide from our workshops in Asia & America.

1 If no one's home, it's returned to us after 5 days, so please call your nearest post office.

2 'Shipping fees' do not include international taxes or duties. Please contact the customs office in the destination country for information about any possible duties or taxes. If applicable, the recipient will have to pay this.

Depending on the country (EU for example), there is often a tariff of 5-18% of the total amount and a brokerage/ handling fee.

3 Due to restrictions & delays we do not ship to Russia & China for now.

4 PACKING: All our artworks are sent rolled, in a hard tube, for extra protection. Framed one's are carefully flat packed.

5 CANCELLATIONS & HOW TO EXCHANGE A DAMAGED POSTER FOR A NEW ONE: The maximum window for cancellations is 1 hour after the order was placed because we automate and custom print on demand to maintain quality and longevity. Separately if it arrived damaged please email us a photo so we can send you a new one after you have posted the original back to us - info@posterama.co We do not do refunds as each piece is individually printed on demand, but we do exchanges for damaged items as stated above.

6 TRACKING? If you haven't received your poster within the stated time, please email us after you track it according to your country specific site at HK Post or for US orders at USPS / UPS

But first please call your nearest post office with the tracking number.