Contact. Ship. Tax. Pack. Cancel. Exchange. Track.

CONTACT

info@posterama.co

whatsapp: +65 8333 7414 (Singapore Time 10am to 5pm Mon-Fri)

 

SLOW SHIPPING: 3- 6 weeks. From $19.99.

NORMAL SHIPPING: 7- 14 days. From $29.99

FAST SHIPPING: 3- 6 days. From $49.99

FRAMED SHIPPING: 7- 14 days. From $49.99

Please note that as a seller we cannot be held responsible for problems and delays experienced by carriers especially during busy periods.

Orders take 1- 2 days to process.


1 If no one's home, it's returned to us after 5 days, so please call your nearest post office.

2 'SHIPPING' does not include international taxes or duties. Please contact the customs office in the destination country for information about any possible duties or taxes. If applicable, the recipient will have to pay this.

Depending on the country (EU for example), there is often a tariff of 5-18% of the total amount and a brokerage/ handling fee. 

3 Due to restrictions & delays we do not ship to Russia & China for now. 

4 PACKING: All our artworks are sent rolled, in a hard tube, for extra protection. Framed one's are carefully flat packed.

 

5 CANCELLATIONS & HOW TO EXCHANGE A DAMAGED POSTER FOR A NEW ONE: The maximum window for cancellations is 1 hour after the order was placed because we automate and custom print on demand to maintain quality and longevity. Separately if it arrived damaged please email us a photo so we can send you a new one after you have posted the original back to us - info@posterama.co We do not do refunds as each piece is individually printed on demand, but we do exchanges for damaged items as stated above.

 

6 TRACKING? If you haven't received your poster within the stated time, please email us after you track it at  HK Post / SpeedPost / UPS

But first please call your nearest post office with the tracking number.

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