Contact - Ship - Track - Tax - Returns

CONTACT

info@posterama.co

Whatsapp messaging +65 8333 7414 (Singapore time, weekdays, 9am to 5pm)

Orders take 2- 4 days to process.

Shipped worldwide from our workshops in Asia & the US.

IMPORTANT:

Please note as a seller we cannot be held responsible for delays experienced by shippers especially during busy periods like year end holidays.

SHIPPING - US

FAST: 2 - 4 biz days. From $49

QUICK: 4- 8 biz days. From $25

FRAMED: 7- 14 biz days. From $49

SHIPPING - MOST COUNTRIES

FAST: 2 - 6 biz days. From $55

SLOW: 7 - 14 biz days. From $40

FRAMED: 7 - 14 biz days. From $45

SHIPPING - SOUTH EAST ASIA

is faster and cheaper than the above rates

1 If no one's home, it's returned to us after 5 days, so please call your nearest post office with the tracking number.

2 'Shipping fees' do not include international taxes or duties. Please contact the customs office in the destination country for information about any possible duties or taxes. If applicable, the recipient will have to pay this.

Depending on the country (EU for example), there is often a tariff of 5-18% of the total amount and a brokerage/ handling fee.

3 Due to restrictions & delays we do not ship to Russia & China for now.

4 PACKING: All our artworks are sent rolled, in a hard tube, for extra protection. Framed one's are carefully flat packed.

5 CANCELLATIONS & HOW TO RETURN A DAMAGED POSTER FOR A NEW ONE: The maximum window for cancellations is 1 hour after the order was placed because we automate and custom print on demand to maintain quality and longevity.

Separately, if it arrived damaged please email us within 7 days of receiving it, with a photo so we can send you a new one after you have posted the original back to us - info@posterama.co

We do not do refunds as each piece is individually printed on demand, but we do exchanges for damaged items as stated above.

6 TRACKING? Track your parcel through the Tracking Website emailed to you. We use a few like HK POST / UPS / USPS / FEDEX

You could also call your nearest post office with the tracking number.