CONTACT
info@posterama.co
Whatsapp messaging +65 8333 7414 (Singapore time, weekdays, 9am to 5pm)
Orders take 2- 4 days to process.
Shipped worldwide from our workshops in Asia & the US.
IMPORTANT:
Please note as a seller we cannot be held responsible for delays experienced by shippers especially during busy periods like year end holidays.
SHIPPING - US
FAST: 2 - 4 biz days. From $49
QUICK: 4- 8 biz days. From $25
FRAMED: 7- 14 biz days. From $49
SHIPPING - MOST COUNTRIES
FAST: 2 - 6 biz days. From $55
SLOW: 7 - 14 biz days. From $40
FRAMED: 7 - 14 biz days. From $45
SHIPPING - SOUTH EAST ASIA
is faster and cheaper than the above rates
1 If no one's home, it's returned to us after 5 days, so please call your nearest post office with the tracking number.
4 PACKING: All our artworks are sent rolled, in a hard tube, for extra protection. Framed one's are carefully flat packed.
5 CANCELLATIONS & HOW TO RETURN A DAMAGED POSTER FOR A NEW ONE: The maximum window for cancellations is 1 hour after the order was placed because we automate and custom print on demand to maintain quality and longevity.
Separately, if it arrived damaged please email us within 7 days of receiving it, with a photo so we can send you a new one after you have posted the original back to us - info@posterama.co
We do not do refunds as each piece is individually printed on demand, but we do exchanges for damaged items as stated above.
6 TRACKING? Track your parcel through the Tracking Website emailed to you. We use a few like HK POST / UPS / USPS / FEDEX
You could also call your nearest post office with the tracking number.